Parking 

• Designated accessible parking near an accessible entrance that is specifically marked

Entrance

• Entrance has no steps 
• Entry point is automated 
• Entry route has a door that is at minimum 815 mm wide

Lobby/Reception Area 

• Lowered counter at the reception desk 

Restrooms 

• Can be reached without stairs
• Restroom is all-gender accessible 
• Has a main entrance that is a minimum 815 mm
• Has handrails beside toilet 
• Has an outward swinging door 

Activities

• Displays and information can be viewed from a lowered height 
• Key activities/displays are accessible to guests using mobility devices

• Audible alarm 
• Staff are available to accompany guest through venue as a guide, and to describe the sights
• Clearly marked exit signs 
• Displays have lighting suitable for partially sighted persons  

• Staff are trained to use alternative communication tools such as Apps or text messaging
• Business has a visual warning (alarm) system

• Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
• High Speed Internet Service
  • Business has high-speed internet service available for video application use
• Service Dogs
  • Staff have been trained on guide and service dog policies
  • Has a dog relief area on site